Mind the Gap: Bridging the Workplace Belonging Difference.
Source: Unique - by Lou Brown (Good Strange Vibes)
In today’s ever-evolving work landscape, a silent crisis is brewing beneath the surface of our offices and virtual meeting rooms. It’s not about quarterly reports or KPIs, but something far more fundamental: the sense of belonging.
Recent studies have uncovered a startling ‘belonging gap’ in workplaces, with profound implications for employee well-being, engagement, and retention. Employees report feeling unable to be their authentic selves at work, leading to an increasing sense of alienation. This lack of belonging isn’t just a social issue—it’s a business one, with real consequences for productivity and performance.
The Neuroscience of Belonging
Belonging is not just an emotional need; it is deeply wired into our biology. We are eusocial creatures - similar to ants - we rely and depend on each other not only to get the job done efficiently, but also for our survival. Research by Cacioppo & Hawkley (2009) shows that social belonging is linked to both physical and mental well-being. A lack of belonging is associated with heightened anxiety, depression, and even inflammation, which can have long-term health implications. Our brains even process social exclusion similarly to physical pain, making feelings of isolation more than just uncomfortable—they are neurologically distressing.
When employees feel like outsiders in their own teams or offices, their mental health and work performance suffer. They become less engaged, less motivated, and more likely to seek employment elsewhere. In contrast, fostering a sense of belonging is vital for improved morale, higher retention rates, and collaborating effectively.
The Critical Role of DEI Initiatives
As workplaces become more diverse, fostering inclusion is more vital than ever — especially for marginalised groups. Diversity, Equity, and Inclusion (DEI) initiatives are not just corporate buzzwords; they are essential strategies to create environments where every employee feels valued and supported.
The impact of a strong sense of belonging is tangible:
Employees who feel they belong show a 56% increase in job performance.
They are 50% less likely to leave their jobs.
Sick days are reduced by 75%. (Haiilo)
These numbers highlight how inclusivity is not just an ethical imperative but a business necessity. Companies that prioritize belonging outperform those that do not.
Trump’s DEI Rollback: An Added Layer of Complexity
The ongoing debate around DEI has taken a troubling turn with current President Donald Trump’s move to abolish DEI initiatives. This has far-reaching implications for workplaces, particularly in areas of immigration, LGBTQ+ rights, and racial justice. Such policies contribute to increased workplace division and exacerbate feelings of exclusion for employees from underrepresented backgrounds.
The effects of these political shifts are already being felt. For example, recent workplace raids by the US Immigration and Customs Enforcement (ICE), detaining over 530 people in the northeast of the States, have created a climate of fear and uncertainty among immigrant workers. As national policies threaten inclusivity, organisations must step up to reaffirm their commitment to diverse, equitable, and psychologically safe workplaces.
The Business Case for Belonging: From Neurotransmitters to Profits
Beyond ethics and politics, fostering workplace belonging has a direct financial impact. Engaged employees are more productive, more innovative, and less likely to leave—reducing turnover costs while boosting company success.
Belonging is also biologically reinforced. When employees feel a sense of connection, their brains release oxytocin, often referred to as the “bonding hormone.” This enhances trust, collaboration, and team cohesion—critical ingredients for a thriving workplace.
Building a Workplace Where Everyone Belongs
Creating an environment of belonging doesn’t happen by accident—it requires intention and action. Organisations can foster belonging by:
Prioritizing Psychological Safety – Ensuring employees feel safe to express themselves without fear of retaliation or exclusion.
Promoting Social Connections – Encouraging informal interactions and team-building activities to strengthen relationships.
Recognising and Valuing Diversity – Celebrating different backgrounds, perspectives, and identities.
Training Leadership – Equipping leaders with the skills to understand and address the challenges that diverse employees face.
Implementing Inclusive Policies – From flexible work arrangements to mentorship programs, policies should support all employees.
Conclusion: Belonging is a Necessity, Not a Luxury
The belonging gap in the workplace is real, and its consequences are too significant to ignore. Companies that fail to address this issue risk losing talent, innovation, and engagement. On the other hand, organisations that embed belonging into their culture will build more resilient, productive, and successful teams. At a time when DEI initiatives are being challenged at a national level, businesses must take a stand and ensure that inclusion remains at the heart of workplace culture. The future of work depends on it.
Blicher, H., & Scott, V. (n.d.). 1.2 Diversity, Equity, and Inclusion. Retrieved 30 January 2025, from https://openoregon.pressbooks.pub/dothework/chapter/1-2-diversity-equity-and-inclusion/